privacy-policy

Effective date: 24 September 2026
Operator: WorksBien Studios Inc., Ontario, Canada
Contact: info@worksbienstudios.com

CNC Repeat Job Bench — Support

Need help with a job record?

For a restore problem, a hold you cannot resolve, or a subscription that does not appear, contact info@worksbienstudios.com with the app version, iOS version, device model and the step where the problem occurred. Please do not send confidential drawings, customer identifiers, measurements or full backups unless necessary and authorized.

A mismatch hold: confirm the corrected physical reference, then record a reasoned resolution of its issue. Re-confirmation alone does not clear the issue.
An inspection hold: enter and review every required reading. A rejected inspection stays held until the documented recovery steps are completed.
A missing Pro subscription: open Settings → Upgrade → Restore Purchases, then check that the Apple Account has an eligible active subscription. Apple handles billing and cancellation in its subscription settings. Deleting the app does not cancel a subscription.
Export and backup: Records can prepare a CSV, handoff PDF or JSON backup for sharing. An archive is a separate file; keep the file and the matching receipt/backup together. Sharing is your choice.
Data deletion: delete the app using iOS to remove local app data, and delete separately any files you exported or Apple device backups you control. A restored backup can bring records back.

The app cannot read your records remotely or see a machine’s measurements. Never share private shop data over email merely to ask a question.