Updated: September 8, 2026
Before connecting
- Turn on Wi-Fi on the camera.
- Join the camera-created Wi-Fi network in iPhone or iPad Settings.
- Return to ActionCam Link and choose Find camera.
- If detection fails, enter the camera’s private local IPv4 address.
Camera Wi-Fi commonly has no internet connection. Reconnect to an internet-capable network when starting the free App Store trial, purchasing the lifetime unlock, or restoring transactions.
Compatibility
Compatibility depends on exact hardware and firmware. Use connection, preview, media browsing, and demo mode before starting the trial or purchasing. Include the camera’s exact retail model and firmware when contacting support.
Purchases
The free 1-day Trial and Lifetime Unlock are separate non-consumable App Store transactions. Use Restore Purchases with the Apple Account that completed the transaction. The trial never renews or charges automatically.
Remove local data
- Delete individual downloaded files from the on-device Library.
- Clear the custom preview URL in Settings.
- Delete the app to remove its app container, subject to device backups and operating-system behavior.
- StoreKit purchase history is controlled by Apple and is not deleted by removing the app.
Deleting a camera original is permanent and is separate from deleting an on-device copy.
Contact
https://worksbienstudios.com/customerservice
Email: info@worksbienstudios.com
When sharing a compatibility report, review it first. Do not send passwords, payment-card details, private recordings, or information unrelated to the support request.